It is belief that corrections staff have a reason to smile after Securus Technologies introduced automated inmate and grievance application forms. These forms will save 65% of the time that officers spent on paper work. Securus is a prison technology firm based in Dallas. It provides service such as corrections, monitoring and public safety through civil and criminal justice. Committed to their consistent technology innovations, the firm announced its money saver project in August 2016.
Habitually, correctional facilities use paper forms when inmates put their requests such as medical, handbook acceptance, and grievances. Paper forms require the staff to distribute, collect them back, route, respond and file before storing them. I contend that this process takes up much of their time. With Securus’s new automated inmate forms, it shall be easy to fill digitally, thus making them easily available to inmates even when they need to change any detail.
In addition, inmates also enjoy self-service, which allows them to accept or make appeals when applying. According to testimonials from several users, Securus’ automated inmate forms and grievance applications are beneficial. The Chief of Kankakee County, Kolitwenzew, said it would save the county thousands of dollars. He also added that their nurses and everyone loves the new application. This technology is also convenient in that inmates not only get the chance to access new features but also fully control the content made available to the inmates. This platform facilitates communication between inmates and staff through the digital bulletin board. I suppose that it also has other capabilities like displaying the day, time and location of inmates. This information was originally published on PRNewswire.
About Securus Technologies
With its headquarters in Dallas, Texas, Securus Technologies continues to lead in the provision of telephone services to correctional facilities. The firm is committed to providing services such as inmate self-service, public information, responding to emergencies, biometric analysis, incident management and monitoring products. The entity serves over a million inmates in North America and 2,600 public safety entities, correction agencies and law enforcement. In 2015, Securus acquired Jpay in order to expand its footprint. Jpay is a technology firm that introduced emails, educational and entertainment apps and electronic payments to correctional facilities. This information was originally mentioned on PRNewswire article: Securus Technology to acquire JPAY